FAQs

What payments methods do you accept?

We have an integrated third party payment processor linked to our website that allows you to make secure payments via credit card, cheque card or instant EFTs.

We also accept EFT payment to our bank account, which must be followed by the proof of payment being sent via email.

How long does delivery take?

Delivery takes between 1 – 4 days from the time our courier partner collects the package. For more information please see our Delivery Information section.

I would like to order something from one of your suppliers, but you don’t have the item listed on your website. Can you order it for me?

Of course. If you would like to order something specific from a supplier we can add that item/s to our next order (subject to stock availability). Please let us know what you would like to order and we will send you a quote. Should you wish to accept the quote we will require a deposit prior to placing your order. Please note that custom orders are not eligible for refunds or exchanges.

Do you do yard or event visits?

Yes and we would love to showcase our beautiful products at your yard or event. Currently this service is only available to yards or events in the Western Cape.
Please contact us for more information or to arrange a visit.